Privacy Policy

Introduction

Titan Plumbing New Jersey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://titanplumbingnj.com/ or use our plumbing services.

By using our website and services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

When you contact us through our website forms, we may collect the following personal information:

• Name
• Email address
• Phone number
• Message content describing your plumbing needs

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Device information

How We Use Your Information

We use the information we collect for the following purposes:

• Contact and Communication: To respond to your inquiries, provide estimates, and schedule plumbing services
• Service Delivery: To provide the plumbing services you request
• Customer Support: To assist you with any questions or concerns
• Website Improvement: To analyze website usage and improve our services
• Marketing: To send you relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Analytics and Tracking Technologies

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on each page
• Traffic sources and user behavior
• Device and browser information
• Geographic location (city/region level)

Google Analytics uses cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Meta Pixel (Facebook Pixel)

We use Meta Pixel to track user interactions and measure the effectiveness of our advertising campaigns. Meta Pixel collects:

• Page views and user interactions
• Form submissions and conversions
• Website usage patterns
• Lead generation events

This information helps us improve our marketing efforts and provide relevant content. You can control Meta Pixel tracking through your Facebook account settings.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These technologies help us:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide personalized content and advertisements
• Improve website functionality and security

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security assessments and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Complaints: File a complaint with relevant authorities

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (if applicable)

Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Legal Information

This Privacy Policy is governed by the laws of New Jersey, United States. Any disputes arising from this policy will be resolved in the courts of New Jersey.

For residents of certain states or countries, additional rights may apply under local privacy laws. Please contact us for more information about your specific rights.